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Certifications Overview

Corporate Level Certifications

These are certifications that exist at the corporate level for our operations, processes, procedures, business practices, and corporate level partnerships.

  • SAS 70 Type 1 & 2 Facilities

    Service Auditors Report (SAS) Type 1 and Type 2 review the operations of a facility with focus on operational and procedural controls and security. SingleHop data centers hold either SAS 70 Type 1 or Type 2 certification.

  • SSAE 16 Facilities

    Statement on Auditing Standards (SSAE) Number 16 Type 1 and Type 2 confirms that an organization or facility complies to standards put out by the Auditing Standards Board (ASB) in relation to business engagements and business controls. This is the certification that has effectively replaced SAS 70.

  • US/EU Safe Harbor Self Certified

    US/EU Safe Harbor Self Certification means that we voluntarily comply and self certify compliance with the US/EU Safe Harbor program as it relates to privacy and the collection and transmission of data. We are a member of the US BBB Safe Harbor program to facilitate our compliance.

  • BBB Membership Active

    BBB Membership means that SingleHop is a member in good standing with the US Console of Better Business Bureau and have been since 2008.

  • PCI Compliant

    PCI Compliance is a standard in the payment card industry to protect and secure the customer credit card information that is used to pay for SingleHop's services. SingleHop is in full compliance with the PCI DDS standards and regularly performs internal audits to ensure continued compliance. This expertise helps SingleHop assist our customers in PCI certification themselves.

  • cPanel NOC Partner

    cPanel NOC Partner is a certification from cPanel, Inc. that enables SingleHop to directly license and distribute their software licenses. SingleHop is engaged in a close operating and strategic partnership with cPanel.

  • Parallels Certified Partner

    Parallels Certified Partner enables SingleHop to distribute and licenses Parallels virtualization and control panel products, as well as provide technical assistance to customers who use these products. Certification enables direct cooperation between Parallels and SingleHop engineers.

Staff Member Certifications

These are certifications that are held at the personal level by one or more SingleHop employees.

  • VMware Certified Professional (VCP)

    This certification validates the ability to install, configure, and administer a cloud environment using vCloud Director and related components.

  • VMware Technical Sales Professional (VTSP)

    VTSP is focused foundational technical training curriculum that provides partners who are new to selling VMware solutions information and presales technical knowledge to help them engage in the technical sales cycle. VTSP will help participants efficiently install and evaluate VMware products in a learning environment before engaging customers, then qualify customers by providing technical requirements, influencers, and best practices.

  • VMware Sales Professional (VSP)

    Our introductory sales training program is designed to teach partners about virtualization basics and VMware Solutions.

  • Cisco Certified Network Associate (CCNA)

    Cisco Certified Network Associate is a level of certification in the administration of Cisco routers and network equipment. SingleHop network operations employees hold this certification.

  • Cisco Certified Network Professional (CCNP)

    Cisco Certified Network Professional is the next level up in Cisco certification and combines all of Cisco's other certification programs. This level of expertise enables an employee to handle more complex routing and networking issues.

  • cPanel Technical Certification (CBTC)

    cPanel Technical Certification is an official certification program designed to identify and educate the skill set needed to effectively administer and troubleshoot cPanel configurations, ranging from simple setups to complex arrangements. Several SingleHop technical support and system administration employees hold this certification.

  • cPanel Sales Certification

    cPanel Sales Certification is a similar certification to the cPanel Technical Certification with a focus on the sales aspect of the program. Employees that hold this certification are subject matter experts in cPanel and Web Host Manager.

  • Microsoft Certified Solutions Expert (MCSE)

    MCSE is a certification related to the administration and sales of Microsoft products such as Windows, Windows Server, Microsoft SQL Server, and more. Several SingleHop employees hold this level of Microsoft certification.

  • Parallels Certified Automation Professional (PCAP)

    PCAP is a high level of certification from Parallels related to the administration of their automation technologies from a server providers standpoint.

  • Parallels Plesk Panel (PPP)

    PPP certification is a specialized certification focused on the Plesk control panel and how to administer and manage Plesk in a hosting environment.